Hotel Leaders Network 2027

HLN 2027: Data-driven leadership

On 4 February 2027, the Hotel Leaders Network will focus on data-driven leadership. How can hotel managers use data to make better decisions, work more efficiently and make adjustments more quickly? And how can technology help create a hotel business that is not only agile in its day-to-day operations, but also strategically, financially and operationally resilient in the face of unexpected changes?

The need is clear. Recent research amongst hotel managers shows that, whilst hotels are generally able to adapt effectively in their day-to-day operations, they have limited scope to absorb financial setbacks or adjust fixed commitments. When margins come under pressure, investments, renovations and maintenance are often the first things to be postponed.